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Shipping Policy

SAME DAY DISPATCH ON ALL ORDERS.

Orders placed before 3:00pm Monday-Friday (excluding bank holidays) are dispatched the same day, subject to stock availability and security checks.

FAST WAY DELIVERY

We offer Free Ireland delivery on all orders over €30 via Fast Way services – Next working day delivery (Order before 3PM Monday – Friday)

Delivery options

  • FREE Pickup from Shop – 53 Dublin Street, Longford

Your order can be collected within an hour after payment has been taken. This option is available on all orders placed Monday-Friday between 10:00-16:00 Excluding Bank Holidays. Orders must be picked up before 18:00 or collected the next day. Orders placed on Friday can be picked up the following day Saturday or Sunday. Once your order is ready for collection you will receive an email confirming this.

  • Home Delivery

Your order will be delivered to the address indicated during the purchase.  Orders placed before 3:00pm Monday-Friday (excluding bank holidays) are dispatched the same day, subject to stock availability and security checks.

  • We offer FREE DELIVERY On all Orders over €30
  • On all orders under €30 the €3 delivery cost will be added to your purchase

Shipments outside Ireland

Please note: The eSmokeFuture makes no representation concerning the legal rights of anyone to ship or import our devices to any Country. The customer is solely responsible for shipment of the device(s) and by placing an order is authorising eSmokeFuture to act on their behalf to engage a common carrier to deliver the order to the selected destination. Identification may be required when the goods are delivered.

Notice

The purchase of products from eSmokeFuture are governed by these terms and conditions. Please read them before using the site. By accessing the site, you agree to be bound by these terms and conditions.

These terms and conditions do not affect your statutory rights as a consumer.

 

Returns Policy

We are sure that you will be happy with your purchase. However, if you feel it necessary to return an item, we will make the returns process as simple as possible.

Returns – Faulty Products or Damage in Transit

We will offer you the choice of either a replacement or a full refund If the products being faulty or damaged in transit.

Products can be returned by post to:

EsmokeFuture

53 Dublin Street

Longford, Co. Longford

 

You may return a product within 7 days from the date of purchase.

You will be required to return the product, unopened and as new with a copy of your original invoice. On receipt we will issue an exchange or refund.

Please make sure you see individual product for individual warranty – most e-Cigarette products are considered to be disposable. Additionally some products only have a “Dead On Arrival (DOA)” warranty. Please see our Product Warranty.

Unfortunately in these circumstances you will be responsible for any costs incurred in returning the products. Shipping costs are non-refundable.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status on your refund after inspecting the item.

If your return is approved, we will initiate the refund to your credit card (or original method of payments). You will receive the credit within a certain amount of days, depending on your card issuer’s policy.

e-Liquid Returns

For Health & Safety reasons we do NOT accept returns of e-Liquids.

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