Orders placed before 12:00 noon Monday-Friday (excluding bank holidays) are dispatched the same day, subject to stock availability and security checks.
Please note that most shipping couriers do not collect and deliver parcels on Saturday’s, Sunday’s & Bank Holidays.
- FREE Collection in store – 53 Dublin Street, Longford
Your order can be collected within an hour after payment has been taken. This option is available on all orders placed Monday-Sunday before 17:00 Excluding Bank Holidays. Orders must be picked up before 18:00 or collected the next day. Once your order is ready for collection you will receive an email confirming this.
Your order will be delivered to the address indicated during the purchase. Orders placed before 12.00 noon Monday-Friday (excluding bank holidays) are dispatched the same day, subject to stock availability and security checks.
- Fastway shipping: €3.00 – 1 to 3 days delivery for orders placed before 12.00
Please note that Fastway always do the best to deliver your parcel within 48hrs however this may be delayed.
- EcoXpress shipping: €5.00 – next working day delivery for orders placed before 14.00 Monday-Friday (excluding bank holidays)
- We offer FREE DELIVERY on all orders over €30.00 via Fastway
Shipments outside Ireland
Please note: The eSmokeFuture makes no representation concerning the legal rights of anyone to ship or import our devices to any Country. The customer is solely responsible for shipment of the device(s) and by placing an order is authorising eSmokeFuture to act on their behalf to engage a common carrier to deliver the order to the selected destination. Identification may be required when the goods are delivered.
The purchase of products from eSmokeFuture are governed by these terms and conditions. Please read them before using the site. By accessing the site, you agree to be bound by these terms and conditions.
These terms and conditions do not affect your statutory rights as a consumer.
We are sure that you will be happy with your purchase. However, if you feel it necessary to return an item, we will make the returns process as simple as possible.
Returns – Faulty Products or Damage in Transit
We will offer you the choice of either a replacement or a full refund If the products being faulty or damaged in transit.
Products can be returned by post to:
53 Dublin Street
Longford, Co. Longford
You may return a product within 7 days from the date of purchase.
You will be required to return the product, unopened and as new with a copy of your original invoice. On receipt we will issue an exchange or refund.
Please make sure you see individual product for individual warranty – most e-Cigarette products are considered to be disposable. Additionally some products only have a “Dead On Arrival (DOA)” warranty. Please see our Product Warranty.
Unfortunately in these circumstances you will be responsible for any costs incurred in returning the products. Shipping costs are non-refundable.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status on your refund after inspecting the item.
If your return is approved, we will initiate the refund to your credit card (or original method of payments). You will receive the credit within a certain amount of days, depending on your card issuer’s policy.
For Health & Safety reasons we do NOT accept returns of e-Liquids.